Welcome to mpacket.com, operated in the Petaling Jaya, Malaysia. When you use our website to place an order with us, these Terms and Conditions will constitute a legally agreement between you and us. It is your responsibility to carefully read these Terms and Conditions before using this website to place order.

If you do not agree to the mpacket.com terms and conditions, then you may not use the mpacket.com website. Please note that mpacket.com.my has the right to modify the Business Card Policies. If you have any questions, comments regarding the mpacket.com web site, please contact us.

1. Definitions

"Seller" means mpacket.com. "Buyer" means the person place an order with mpacket.com. "Goods" means goods supplied by mpacket.com. "Order" means the Buyer's order for Goods. "Price" means the price together with postage and packing in force at the date and time of the Order, subject to any promotional offer or discount then applicable. "Person" means any person, firm or company. "Terms and Conditions" means the standard terms and conditions set out in this document.

2. Basis of Sale

These Terms and Conditions of Business and any Special Conditions contains all of the terms and conditions pursuant to which Seller will provide the Goods and any services. The parties expressly exclude any terms and conditions which the Buyer includes in any purchase order, confirmation of order or other document.

3. Orders and Specifications

All Goods are subject to the Seller's acceptance of the Order. The Seller reserves the right to reject any Order without the obligation to assign any reason for so doing. The Seller has a policy of continuous product development and reserves the right to amend the specifications of any of the Goods.

Goods supplied may therefore differ as a consequence of multi-standard color systems, notably the international screen based color system of RGB and the print color system of CMYK. The Seller endeavours to display and describe as accurately as possible the printed colors of the Goods, but cannot undertake to give any assurance that the colors of Goods supplied will exactly match.

4. Price, Payment and Currencies

The Buyer shall be responsible for all applicable taxes, including taxes for the territory to which the Goods are sent. Payment must be made by bank transfer at the time of placing an Order. Payment in full will be taken at this time and the Contract will be in force. The Buyer must be providing correct information to the Seller for the purpose of the Order and its delivery will be correct and that the payment amount available to cover the full cost of the Goods ordered. The Seller reserves the right to obtain validation of the Buyer account number and personal details.

5. Delivery

The place for delivery of the Goods will be as shown on the Order and the method of delivery shall be using regular postage. The Seller will process the Order and manufacture the Goods within the time period stated for each item. However, Seller reserves the right to combine items into one shipping package or to ship items separately.

Dates quoted that set by Seller for delivery of the Goods are estimates based on our experiences and it does not quaranteed. Time for delivery will not be include in the Contract and the Seller will not be liable for any loss or expenses of delay in the delivery of the Goods. The Buyer must inspect the Goods on delivery and sign the required proof of delivery document or collection acceptance document. A signature on that document against the Buyer of receipt the correct quantity of Goods and it free from any apparent defect or damage.

6. Risk and Property

Notwithstanding delivery and the passing of risk in the Goods, production of the Goods will not start production until the Seller has received full payment of the Price and all other sums.

7. Returns, Refunds and Rights of Cancellation

Buyers contain the right to cancel any Order for Goods only in the following circumstances:

•Seller has failed to deliver the Goods ordered within 30 days after the date of the Order.

Please notice that our printing services do not provide any return and refund system for any customer.


8. Limitation of Liability

The Seller will not be liable for short delivery or defective Goods unless Buyer has discovered the fault or defect after delivery and in no longer than 3 days after receipt. The notification must include the Order confirmation number, delivery note number and details of the claim.

The Seller might can be replace the Goods or refund to the Buyer the Price, all the decision can be sole discretion. The Seller will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing. Other than that, they are also not be liable in any circumstance outside the reasonable control of the Seller, including (but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Act of God.

Buyer should be take fully precautions to ensure that whatever computer equipment and/or software selected for use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature, Seller will not be liable in the damage of particular computer equipment.

9. Intellectual Property

a. mpacket.com web site is fully owned and operated by the Seller. Seller owns the copyright with respect to all content such as text, graphic, logos, audio clips, trademarks, software server information, and anything else hosted on this website. All rights to content, services, and server information are reserved. Any modification made by a third party is a violation of Seller’s copyright. Additionally, other proprietary notices and copyright information on the website must be observed and followed.

b. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the website or any information displayed on the website, through the use of framing or otherwise.

c. The mpacket.com logo, name, and other marks indicated on the website are the subject of applications for registered trademarks of the Seller in Malaysia. Seller maintains all of the rights in the graphics, logos, page headers, button icons, scripts and service names. All the content mentions on above are the trademarks or trade dress of mpacket.com.my. Trademarks and trade dress may not be used in connection with any product or service other than the Seller’s.

d. Buyer shall not use the service offered by the Seller to infringe the intellectual property rights of others in any way, including any images, fonts or other that uploaded by Buyer to the Seller’s online service. Buyer will be solely and fully responsible for any claims or any losses arising out of Buyers of any such rights. Seller reserves the right, with or without notice, to terminate forthwith the account of any Buyer who infringes the copyrights or other intellectual property rights.

10. Data Protection

Seller undertakes to process all personal data obtained by mpacket.com.my. Please read the mpacket.com Privacy Policy for more information. 

Find Us

OFFICE: Damansara Uptown, Selangor
Working days : Monday - Friday ( 9am - 6pm )

HOTLINE: 01 6263 2273
Office Tel: 03-749 44 888

All prices are subject to 6% GST
GST reg. ID : 000319160320